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How and why I came to dropping off my MacBook Pro with Super Computer Doctor in Murray Hill
Yesterday, as I was putting my
laptop into my computer bag, I noticed that the back of it was starting to separate. In other words, it was becoming loose. I was very concerned, and decided to re-visit the Murray Hill Neighborhood Association website to check out
information about a computer repair business in the neighborhood called
Super Computer Doctor. Maybe they would be able to fix the issue?
office hour were over, I called the
Super Computer Doctor number, and someone
answered. I explained that the back of my
MacBook Pro was starting to separate from the rest of the
laptop, and would they be able to tighten it? I said I could come over the following morning (today), and could they please take care of it
ASAP, as I needed it back immediately.
I arrived at the building where the
business resides, and
Lance, my technician, came down promptly at
9am. Then I showed him the back of my
laptop. I fiddled with the back a little to show where I thought the issue was, and then he took a look. After looking at it, he stated that he didn’t think there were any screws there. I was like, “Really? That is NOT possible.”
He said he would take up the
laptop and examine the situation more carefully. After a few minutes, he texted me stating
Super computer doctor: We are working on your computer now. Eight screws are missing so there will be an extra charge.
No problem. I figured as much. From now on. I learned a lesson to take pictures if my computer when it is new for reference. One forgets details sometimes! I knee back then there was something odd. Thanks!
I had thought when I went to get the
laptop fixed at the iStore because of a
battery swell and the need for a new battery, that when I got it back, the
screws seemed so recessed. Well, it ends up that there were no screws! It never entered my mind that a business would just NOT put in the screws (literally).
After a few more minutes,
Lance, my technician, came down with the
laptop, and the
back looked as brand new again. What a life saver! If I had waited any longer, I would have had a completely separated
laptop back. And that would NOT have been good!
But how did I come to learn about Super Computer Doctor, you may ask.
On a recent
Sunday, when I went to my local
Church of the Sacred Hearts of Jesus and Mary, on
33rd Street between
1st and 2nd Avenues, I received a weekly bulletin that contained some information regarding local businesses and organizations in the neighborhood. One of them was the Murray Hill Neighborhood Association. And they were looking for Trustees. I thought it could be interesting to become one, since I had grown up in the neighborhood and wanted to see it flourish (again), so I contacted them.
Well, I didn’t end up becoming a
Trustee (for now anyway), but I did become a small business member. After I had joined, I went on the website and found Super Computer Doctor. And I thought, I might actually need these guys some day. I didn’t speak too soon. I ended up needing them several days later!
For anyone reading this post who happens to be in the
Kips Bay/Murray Hill neighborhood, I highly encourage
becoming a member of this
not-for-profit organization! To learn more, you can visit their website. And to learn more about
Super Computer Doctor, you can visit their listing on the
Association’s website under Members > Business > Computers > Professional Services >. I will definitely be a repeat customer when the opportunity presents itself again!