
How to set up more than one wireless printer with HP ePrint using the HP Smart App
May 31st, 2020
- Link to How to set up more than one wireless printer with HP ePrint using the HP Smart App podacast on anchorfm
I spent most of my time the past week trying to set up a second wireless HP printer in my apartment. The process was hell for a variety of reasons.
-
First
Mac compatible Printer
I hadconnected
toHP Smart
:HP Tango X
-
Second
Mac compatible Printer
Iconnected
toHP Smart
:Laser Jet Pro M102w
First, there was the documentation, or rather lack thereof. Second,
it was hard to get a live person
to speak with in HP support
.
Not that support ended up being the complete help I needed! But at least I
learned all the steps by heart!
Initially, it took me forever to connect
to this second printer and
add it to the HP Smart app
to begin with, which replaced
hpconnected.com
. Most initial Google searches
pointed to the
old website, which no longer exists. Only after a week of
searching
and trying out different search keywords
, did I finally get
some partially relevant information
I was looking for. The
other issue which might have contributed to the complexity of
setting up the second printer is that it was purchased for us, and
not by us. The first printer was purchased by me.
I thought I would share the information I gathered that resulted in a successful
set-up
of a second HP wireless printer
.
First, you have to download the HP Smart app
to the device you
want to connect your printer to. I already had one
HP Smart printer
connected to my own iPhone
and laptop
, and I did
not want (and could not) to connect a second wireless printer
to those same devices. Even if I could, it would mean a much slower
connection
for both. As it is, I have intermittent
wireless congestion
in general, so a second wireless printer
to
the same network would have been a disaster for me. Especially
since the printer was not meant for my use in the first place!
After you have downloaded the app from the
App Store, make sure that
you actually have created an account
on the
HP Smart website
as well. In order for
everything to work properly, not only do you have to connect
your printer
to the HP smart app
on a mobile device
such as an iPhone
if
you want to print from a mobile device
(which you should want to
do, since that is the main point of HP Smart
to begin with), but
you have to make sure that the HP Smart website
recognizes that
printer as well. This step is crucial to being able to set
up an email address
for the printer
so that you can print an
attachment
using the printer’s unique email address
from your
own email address
. In other words, you send an email
to the
printer’s unique email address
with the file
you want printed
attached
to the email
. I will explain this in a bit. It’s just
important to know why it is important to have an account
on the HP Smart website
.
You can also set up your wireless printer
for printing off of your
desktop/laptop
computer as well. However, I will not be
covering that aspect in this article.
The main purpose here is to discuss creating a unique email address
using HP’s Web Services
so that trusted parties (or you yourself) can
send attachments to your printer
that are subsequently printed out
there. This is a great feature
if you are not in the same location
as your printer, but a remote one, and want to print to that
printer, and read the contents at a later date. Or perhaps
send it to someone who is at the printer location
so that they
can read it.
In my case, I am able to easily have two wireless printers
which
can function in tandem, because I have two wireless networks
set up, and can dedicate one network to one printer
, and the
other network to another printer
.
I only found out after much struggle, that the second printer had to
be in the same room as the network router
in order to be able to
be set up and work properly. I have internet capability
in
another room where I first set up the second printer, but it was
impossible to connect
the second wireless printer
properly.
Things took forever, and the printer oftentimes also lost connection
.
Most important was that I was not able to create
a
unique email address
for the printer from that location
.
When I finally figured out where to place the second printer, it took no time to set things up.
It’s all about LOCATION. LOCATION. LOCATION.
First I set things up via the HP Smart app
on an another
iPhone
which was connected to a wireless network
different from my
iPhone
and laptop
. Then I had to connect to HP Web Services
by
typing in the unique IP address
of the printer
in the web address bar
on the associated iPhone
. This took me to the
HP Web Services website
.
Next, I had to make sure that I was in the HP Web Services
tab. If
not, I would have had to click on it to get in.
Then I had to click on an "Enable Web Services"
button located
in the HP Web Services
tab, and was then given the prompt
that a
printout
of the printer Info Page
was being made. The page
contains the printer email address
, and the printer
claim code
, so that you can add your printer
to your account on
the HP Smart
website. It even prompts you to go to hpconnected.com
to enter the printer claim code
within your account, and
thereby be able to manage your printer. However, when you
type hpconnected.com
in the web browser
, you will be re-directed
to hpsmart.com
.
Enabling HP Web Services
results in your printer
being
web-connected
and having its own unique email address
. The
email address
allows you to email
file attachments to your
printer and print from anywhere at any time. IF you want
to print articles off the internet
, that is touch and go with
this set-up and can take a long time, depending on which
device you email
from and how far away you are physically from
the printer.
For example, when I sent an email
from my laptop via my
gmail account
, containing an attachment which I wanted to print
out, the printer
received the request
almost instantaneously.
However, I first had to save the article in question on my
desktop as an html page
that I subsequently could attach to the
email. This was not optimal, as it involved a couple of extra
steps, and only text was printed out. The only other way I could
possibly send the article
via email, was by copyin and
pasting the contents of it into the body of the email
. And
who knows how it would print out! That also would involve
extra steps and therefore extra time.
The best way to send articles for others to print out
, is by
texting the link to the article
via smart phone
. Then the
person receiving the text just has to click on the link,
then on the iPhone
share icon, which takes them to sharing
and/or printing options:
Click on the icon
with the upward arrow
, and it will take you to
various options, including printing with HP Smart
, located
towards the bottom of the iPhone
screen. Click on
Print with HP Smart
, and it will show the individual pages
of the
selected web article
(or document
) to be printed. Click
Print
, and a progress bar
will appear, letting you know which
pages are being printed, one at a time.
It is very quick and easy. No fuss. No muss. I am including the
link to the comprehensive documentation
I finally found
yesterday
on how to set up an HP Smart website account
to enable
HP Web Services
for your wireless printer
. This article
in
conjunction with the HP Smart documentation
I have included in the
Related Resources
section of this podcast’s transcript/post
on
interglobalmedianetwork.com should
be all you need to set up your first OR second
wireless HP printer
.
I will be embedding this episode of Plugging in The Holes along with a transcript in the form of a post on interglobalmedianetwork.com for your hearing and reading pleasure. Bye for now!
Related Resources

Created by Maria D. Campbell who lives and works in New York City building and teaching useful things. You should follow her on Twitter.