Crisp Chat Box now on interglobalmedianetwork.com

• Link to Crisp Chat Box now on interglobalmedianetwork.com podcast on anchorfm

I finally have added a chat widget so people can talk to me about what I might be able to do for them in real time. I’m very excited about this!

I was thinking of and then trying to implement a node chat box myself on the site. But given the way I had configured my frontend with Gatsby/React, it would not have been worth the time and effort when I could simply add a chat widget with Crisp!

I came across it accidentally when I was looking into how I could add a node chat box to my Gatsby site. I found the following doc on Gatsby:

• gatsby-plugin-crisp-chat

I decided to give it a whirl. All you have to do is add a website on Crisp after creating an account, and then add the code shown on the gatsby-plugin-crisp-chat page.

It may take a bit to show up (make sure you do a refresh of the site). Just be a pit patient. It will work. The other thing which will help make sure that everything works is to set enableDuringDevelop to true. This way you will immediately see locally whether everything works or not. My options are setting to the following:

options: {
    websiteId: 'fc478bdc-8e68-4068-b4c3-e810e0d7b378',
    enableDuringDevelop: true, // Optional. Disables Crisp Chat during gatsby develop. Defaults to true.
    defer: false, // Optional. Sets the Crisp loading script to defer instead of async. Defaults to false.
    enableImprovedAccessibility: true, // Optional. Sets aria-label attribute on pop-up icon for screen readers. Defaults  to true.
},

I would rather have asynchronous loading script than deferred. I also believe in better accessibility, so I set it to true.

This is a huge move for me and for the website. This way people will feel more like there really is someone (or someones) behind Inter-Global Media Network. It makes me seem more accessible. It does make me accessible online!

An aside: Sharepoint for automating Office 365 workflows (and more) looks mighty interesting…

I will be embedding this episode of Plugging in The Holes along with a transcript in the form of a post on interglobalmedianetwork.com for your hearing and reading pleasure. I will be including the related resource links mentioned in the podcast of course. Always do. Bye for now!

Related Resources

• gatsby-plugin-crisp-chat

• Customer Messaging Platform For Startups & SMB’s - Crisp